Frequently
Asked
Questions
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You should see your Optometrist.
It’s our specialty to diagnose and treat all things eyes! It’s also free to have this type of eye check with a valid Saskatchewan Health Card.
Call us so we can squeeze you into our schedule and get you fixed up quickly! -
No! Come in anytime during store hours and one of our highly skilled opticians will help you pick out the perfect fitting frames + best lens options.
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Not at all! We have many customers from all over that love to purchase their glasses from us. We will just need an updated prescription from your Optometrist. Don’t have your prescription handy? No problem. We simply have you fill out a release form and we contact your Optometrist on your behalf to gather the necessary information.
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We have you covered! Stop by anytime during regular business hours and one of our opticians will do their very best to get your glasses wearable again. Adjustments, new screws, nose pads.
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Nope. All adjustments and minor fixes are free of charge.
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Normally we can bill your insurance company directly on your behalf, so that you do not have to pay upfront. However we are at the mercy of those companies and their online portals and occasionally and rarely they request that you have to submit on your own. In that case you would have to pay upfront and submit it to the insurance provider on your own.
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Sask Health covers:
Eye infections of any kind
Eye injuries from a poke with a branch or finger, something in your eyes, or a hit to the eyes or face or anything in between
Work related eye injuries like metal or filings fallen in your eye, chemical exposures (these are normally directed to Worker’s Compensation for billing)
New floaters or flashes in your vision that suddenly appeared
Dry, irritated or red eyes
Yearly diabetic eye exams since eye disease is more prevalent
Personal or Group Insurance covers:Regular eye exams which include checking vision, glasses, contacts, and a thorough look at the health of the eye for preventative care.
Depending on your plan (as they are all different) you may have coverage for anything prescription including glasses, sunglasses and contact lenses every 1-2 years up to a certain amount normally around $150-$300.
*Check your own plan for accurate details.
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Kids up to the age of 18 should be checked yearly starting at age 6mo old.
Adults ages 18-64 should be every 2 years
Adults over age 65 or anyone with eye disease or other disease that affects the eyes (like Diabetes) should be yearly
Occasionally people will need to be seen more frequently depending on their eye health, but this will always be directed by your Optometrist.
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Eye exams start with our assistants asking you some questions about your eyes and health, they then put you through a few automated tests where you look into various machines. These tests take detailed photos and other important measurements of your eyes.
You are then directed to the doctor’s exam room where your vision is checked by assessing how good you can see an eye chart, eye muscle tests are done by following a small target with your eyes, glasses and contact lens prescription is verified by sharing options that are stronger or weaker to help you see your best, then the photos are reviewed and the eye pressure and health are thoroughly checked with a specialized microscope and lights. -
Call or come to Optical Image if you have an eye injury and we can help you immediately, or direct you to the best urgent care needed. Yes it also covered by Sask Health and you will not need to pay.
Questions not answered here?

